Resources

Troubleshooting Your Rolling Shutters

One of the benefits of installing rolling shutters is that there is virtually no daily maintenance needed. The aluminum material is incredibly durable and designed to withstand the elements without needing constant care. 

With that said, at SoCal Rolling Shutter, we do recommend once-a-year maintenance to remove any dirt or salt air buildup that has accumulated. This quick service goes a long way in keeping your shutters pristine and operational for many years to come. 

Even with annual maintenance, however, oddities can pop up. Below, we troubleshoot some of the most common issues a homeowner or business owner may encounter with their rolling shutters. 

Shutters Won’t Go Up or Down

Whether you have manual or electronic shutters, you may find that you’re unable to lower or raise one of your shutters. Don’t try to force the shutter. Instead, see if there is any debris, dirt, or buildup in the shutter’s tracks. 

If your shutter moves using a switch or remote, check that the power source is on and that a breaker has not blown. Also check to see if the batteries in the remote are still good. 

Also consider how much you’ve just used your shutters. For example, say you’ve just opened and closed your shutter several times in a few minutes. If your shutter isn’t responding, it may be overheating. Leave it for 30 minutes and try again. 

If none of these solutions work, contact our SoCal Rolling Shutter maintenance department

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Your Shutters Are Jerky or Screech

Jerking motions are often a sign that your shutter needs a good wash. Consider spraying down the outside and freeing up any dirt and debris. Take a look at our Shuttermax wash service for extra help. 

Your Shutters Stop Mid-Track

If your shutters stop halfway down, you may be having issues with a sensor. Locate your sensors and check if they’re dirty, smudged, or damaged. Give them a clean and try your shutters again. If you’re still having issues, your sensors could be misaligned and may need to be adjusted by one of our technicians.

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Rust Spots Are Appearing

If your home or business is close to the ocean, your shutters are exposed to higher amounts of salt than the average building. This can cause the shutters to show signs of salt air corrosion more quickly than inland buildings.

For oceanfront properties, we recommend washing down your shutters every quarter as opposed to once a year. During these cleanings, you can also lubricate your rails to offset the drying effects of the salt. 

However, if you’re past the point of prevention and have found a rust spot, contact our team. We’ll offer personalized recommendations for your home and location. 

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Schedule Rolling Shutter Maintenance

Want to schedule a maintenance appointment or have a question about your rolling shutters? Fill out our maintenance request form here.

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